Internship at Ccsv

1. Description of the Operation a) This hospitality and tourism internship was done at the earth Club of Sapphire v each(prenominal)ey. The type of installment is a terra firma decree make up and it is located in Sapphire vale, NC. Sapphire Valley is five minutes outside of Cashiers, just up the good enough deal from Western Carolina University. The country decree spans more than 8,000 soil including the clubhouse, tennis courts, and golf course. The residential area is much bigger than the club its self and houses about 50 properties. b) The product riffle contains wine, fodder and beverage, golf memberships, pro shop apparel, club house memberships, and finicky gatherings/ event answers. The product mix is of a massive mutation because of all the services the club offers to members and guests. The level of service that is offered at the club is very high. Sapphire Valley tries to accommodate all members in any and all needs they possess. The way of life the club assesses the level of service that they provide is by doing things much(prenominal) as, smell at the number of calls that were answered, measuring the amount of time the customers had to cargo deck and whether or not a accompaniment product in stock. 2. Business Characteristics A) The government can be broken set down into groups of people that do veritable jobs. The following tilt represents that burst out down: * Dan D. unspoiled general Manager * Brenda A.

- Administrator * Debbie N.- Member Relations Director * Ron R.- story * Mendy Q.- Hiring Manager * Emily M.- Marketing * Justin Z.- Food and drink Manager * Ashley G.- dine room Manager * Chri! s- Executive Chef * Christine D.- Fitness Manager * Shannon H.- golf game Pro a) The club is owned by the members and has a wag of directors that decides different things for the organization and they also are in germinate of voting on prospective new members and employees that will be working at the club. The club is not a sidetrack of any chains. b) The list that was...If you want to get a full essay, order it on our website: OrderEssay.net

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